Maine Families

Utilities

CELL PHONE ASSISTANCE

SafeLink Wireless “Lifeline Service”: 1-800-723-3546
SafeLink is a government supported program that provides a free cell phone and airtime each month to income-eligible customers.  Apply online or over the phone

ELECTRIC BILL ASSISTANCE

New! Earn up to $300 in credit toward your energy bill! Sign up for the Energy Goal program, for each completed program earn $50 in credit toward your energy bill (complete all 6 programs to earn $300 in credit). Contact Downeast Community Partners and ask for their Resource Advocate at 598-5648 to get signed up.

AMP Program:
If you owe more than $500 on back bills to your electric company, this program can help you wipe out what you owe. The AMP can also work with you to see if there are some free or cheap ways to reduce how much electricity you use.

You must be enrolled in the Low-Income Home Energy Assistance Program (LIHEAP).  If you are not enrolled, you must apply for LIHEAP and be accepted, before you can apply for AMP. (If you are not enrolled click here to enroll in LIHEAP.)

Click here for more information on how to apply for AMP or contact your utility company and ask about AMP.  If your company will not help you, you can call the Consumer Assistance Division at the Maine Public Utilities Commission: 1-800-452-4699

FUEL ASSISTANCE

DCP (formerly WHCA): 1-800-828-7544
LIHEAP and THAW fuel assistance; Assistance with heating system upgrades (ECIP & CHIP). Website has online forms to view or print. Ask to speak with DCP’s “Heat Coach” for help on fuel assistance, heating your home, and making your place more fuel efficient and draft resistant.

EMERGENCY FUEL ASSISTANCE

211 Maine: Dial 2-1-1 (toll free)
Assistance finding community resources for services including emergency fuel

Catholic Charities: 523-2770
Families can call for emergency assistance with fuel

Joe for Oil: dial joe-4-oil
Emergency fuel assistance for low-income families

Labor of Love, Greater Eastport Ecumenical Churches Association: 853-2373
Emergency fuel assistance; Salvation Army assistance

Lubec Senior Fuel Assistance: 733-2341 (after hours emergency 733-2953)
Emergency assistance for 75 gallon of heating oil (For residents of Lubec and must be 60 years or older, have less than 1/4 tank, and have exhausted all other resources for assistance)

Machias Food Pantry, Centre Street Church: 255-6665
Emergency fuel assistance; Salvation Army assistance

LAND-LINE PHONE ASSISTANCE

Fairpoint Lifeline Program: 1-866-984-2001
Offers a reduced internet ($9.25/month) and land-line phone ($15.01/month) costs  for low income families.  911 physical mailing address is required to set up account (not a PO box).  A one-time set-up fee of about $30 may also be required.  Call for more information.

REFRIGERATOR REPLACEMENT PROGRAM

For low income residents with energy inefficient refrigerators: 800-828-7544
When you apply for LIHEAP, you are automatically considered for the Appliance Replacement Program and other assistance. Contact Downeast Community Partners (formerly WHCA) for a LIHEAP application or to inquire about your eligibility for appliance replacement..

 

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